Frequently Asked Questions

At Solis Web Tech we use AI and SMS technology to reactivate old email databases and turn dormant contacts into new sales opportunities. Our smart messaging system engages past leads in real conversations that reignite interest and drive measurable results for your business.

How does the AI know what to say to my leads?

Our proprietary AI will be trained to follow your brand tone and goals. We design conversational scripts that sound friendly and natural, then the system adapts in real time based on each person’s responses to guide them toward booking or buying.

Do I need to upload my database?

You can either provide a list of past leads or connect your CRM directly. We handle the setup securely so the process is quick and compliant.

How long does it take to get started?

Most businesses are ready to launch within a few days once we’ve reviewed your lead list and confirmed message approvals.

Can I review the messages before they go out?

Yes. You’ll see and approve the full message sequence before the first contact is sent so you stay in control of tone and content.

Is it fully automated or supervised by humans?

The outreach is automated through AI + SMS, but every campaign is monitored by our human tech team based in Berlin, Germany. We track engagement and fine-tune the conversations to ensure quality and compliance.

How do you charge for this service?

We operate on a performance basis for small businesses, you only pay when sales or appointments are generated. That means no upfront cost and no wasted spend. For medium to large businesses we ask for an upfront cost to cover the set up and initial SMS's sent and then it's a pay-per-sale model.

What results can I expect?

Most clients see reactivated leads and new enquiries within 7 to 14 days, with the full campaign cycle running around 30 days. Results vary depending on the size and quality of your database.

How can I track results?

You’ll receive regular performance reports showing how many leads were reactivated, appointments booked and sales achieved.

What types of businesses see the best results?

Industries with high-value clients and large, old enquiry lists perform best such as real estate, dental and cosmetic clinics, day spas, fitness and wellness, luxury retail and builders.

Can this integrate with my existing marketing tools?

Yes. We can connect with most CRMs and platforms including GoHighLevel, Mailchimp and HubSpot for seamless syncing.

Can I test it before committing fully?

Yes, we always start with a small pilot campaign to prove results before scaling to your full database.

How involved do I need to be?

Very little. Once we’ve set up your campaign, our team handles the engagement and reporting so you can focus on running your business.

Is my customer data safe?

Absolutely. We follow Australian privacy and anti-spam regulations and use encrypted systems. Your data is never shared or sold.

Do messages come from my business name?

Yes. All communication appears under your business identity so your clients feel they’re speaking directly with your team.

Can leads opt out?

Yes, every message includes a simple opt-out option to meet compliance and keep your reputation strong.

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